Safety first

The safety and wellbeing of our clients, tour leaders, and suppliers will remain our priority and our operations will be carried in a safe and responsible way.

We will review all aspects of the holiday to check accommodation, transport, and other situations against our Covid-19 Safety Guidelines and seek to verify that they comply with the health & safety requirements.

New Covid-19 Health & Safety Guidelines

We’ve developed new health & safety guidelines so we can be confident your wellbeing is being considered throughout your holiday with us.

We’ll update these as the world’s understanding of the virus improves.

Monitoring of Advice as it Develops

We are continuously monitoring the Portuguese Government’s health guidelines and industry advice as well as information from our destinations on how they’re keeping travellers safe and able to enjoy their holiday.

Small Groups

We’ve assessed the group sizes our hotels, transport companies, and other services providers can cope with in order to maintain safe distancing between guests, and carry out the enhanced new cleaning measures to minimise risks.

Our Tour Leaders

Our clients are very well looked after by our own trained tour leaders.

They always have the clients’ best interests at heart, can monitor local safety and hygiene arrangements, and are able to make on the spot decisions to protect their well-being.

Clean & Safe Stamp / European Tourism Covid-19 Safety Seal

Legendary Adventure complies with the protocol of hygiene and cleaning for the prevention and control of Covid-19 as recommended by the DGS – Directorate-General for Health, and the European Standardisation Organisation.

The Clean & Safe stamp certification recognises that we have followed government and industry COVID-19 guidelines, ensuring there are processes are in place to maintain cleanliness and aid social/physical distancing.

Our protocols are guided by the Portuguese Government regulations, WTTC (World Travel & Tourism Council), UNWTO (World Tourism Organisation), and the European Commission and include personal protection, extensive disinfecting, and physical distancing measures.

Our Protocols include:

Training For All Employees

All Employees will receive information and official specific training on:

– Internal rules relating to the COVID-19 coronavirus outbreak.

– How to take basic precautions to prevent and control infection relating to a COVID-19 coronavirus outbreak

Information To All Customers

The following information is available to all customers:

– How to take basic precautions to prevent and control infection relating to the COVID-19 coronavirus outbreak.

– Internal rules relating to the COVID-19 coronavirus outbreak.

The Service Organisation Ensures

– Maintenance of social distancing between those involved in business activities, in accordance with Directorate General for Health recommendations.

– Observance of the maximum permitted occupation of means of transport used in business, in accordance with Directorate General for Health recommendations.

– The distribution of information relating to business, preferentially in digital/online form.

– Compliance with internal health and safety rules by partners involved in business activities.

– That there is always a responsible employee on duty to activate the procedures in the event of suspected infection.

– Storage of any waste produced by patients suspected of being infected.

The Company Has

– Sufficient sets of individual protective equipment for employees involved in business activities.

– Individual protective equipment is available to customers (maximum group capacity).

– High temperature washing of cloakrooms and other accessories provided (e.g. towels), used in business activities by employees and customers (around 60º C).

– Provision of alcohol-based hand disinfectant dispensers, wherever necessary, for persons participating in business activities.

– Cleaning or disinfection of equipment used after every activity, in accordance with the rules that apply to each type of equipment.

– Cleaning or disinfection of means of transport used, after every activity, in accordance with the rules that apply to each type of transport.

Safe Travels

Portugal has received the World Travel and Tourism Council’s Safe Travels stamp, which provides travellers with the assurance that the country has adopted health and hygiene global standardised protocols – so you can experience ‘Safe Travels’.

Book with Confidence! Travel Safe with Legendary Adventure.